Passionate and dedicated to the hospitality industry, I have gained extensive experience in various roles within the field in France. I consider myself highly adaptive, collaborative, and committed to excellence. As I now seek to explore new opportunities in the luxury hotel industry in Shanghai, I am eager to contribute my skills and knowledge to the growth and success of an esteemed establishment in this vibrant city.
Château des Comtes de Challes is a 15th-century castle-turned-hotel located in Challes-les-Eaux, France, that offers luxurious accommodations, a Gadtronomic restaurant, and 7 MICE facilities.
Hospitality management:
Led the hotel reclassification process, resulting in the achievement of a coveted 3-star rating within a remarkable 3-month timeframe.
Oversaw payment management, collections, and bank reconciliations, ensuring smooth financial operations.
Marketing and Event Planning:
Secured a high-value bid worth 40K€ for a prestigious MICE event.
Conducted successful telephone prospecting and crafted persuasive sales proposals, resulting in an average of 15k€/sale in the MICE segment across France, Belgium, and Switzerland.
Orchestrated annual team-building events for staff members and efficiently managed restaurant crews during groups and events.
Project management:
Pioneered the establishment of a captivating Christmas market at a "Château Hotel." (study case)
Developed comprehensive plans encompassing marketing, recruitment, operations, and budgeting for the successful one-month operation.
Food and Beverage (F&B):
Innovatively curated restaurant menus to enhance the overall dining experience.
Exemplified excellence in restaurant service, catering to both gastronomic and MICE-related requirements.
Ensured seamless preparation and operational execution of weddings, leaving a lasting impression on guests.
